Cloud Engineer Trainee

We are looking for two motivated Cloud Engineer Trainees to join our Cloud Operations team. In this entry-level role, you will help monitor and support cloud and server infrastructure for our clients across AWS, Linux and Windows environments. Working in a 24x7 operations setup under the guidance of senior engineers, you will handle alerts, resolve L1 tickets and build strong hands-on skills in AWS, server administration and incident management. This is an ideal starting point for freshers who want to build a long-term career in cloud and infrastructure operations.

• Education: B.Tech / BCA / MCA / B.Sc (CS/IT) or a diploma in a related field

• Experience: 0–1 year (freshers welcome)

• Basic knowledge of Linux commands and Windows Server administration

• Understanding of networking basics (DNS, TCP/IP, HTTP/HTTPS, ports)

• Basic awareness of AWS (EC2, S3, VPC, IAM, CloudWatch)

• Good communication skills and a strong willingness to learn

• Comfortable working rotational / 24x7 shifts

• Good to have: AWS Cloud Practitioner or Linux certification

• Monitor client cloud and server infrastructure (AWS, Linux, Windows) using monitoring tools such as CloudWatch, Prometheus and Grafana

• Acknowledge, triage and escalate alerts and incidents within the defined SLA

• Handle L1 tickets, including service restarts, disk/CPU/memory checks and basic user and access requests

• Follow SOPs and runbooks for routine operations and incident handling

• Keep ticket updates and shift handover notes accurate and up to date

• Learn AWS core services, server administration and incident handling under senior guidance

• Start your cloud career with real, hands-on exposure to live client environments from day one

• Learn directly from experienced cloud engineers through structured mentoring

• Work across AWS, Linux, Windows and modern monitoring tools, skills that are in high demand

• A clear growth path from Trainee to Junior Cloud Engineer and beyond

• A supportive team culture where questions are encouraged and learning is valued

• Structured training on AWS, Linux and incident management

• Support for certifications such as AWS Cloud Practitioner

• Performance-based growth and confirmation into a full-time role

• Paid leave and holidays as per company policy